Peak Rehab Group, LLC
Effective Date: 5/10/2025

At Peak Rehab, we prioritize your wellness and satisfaction. Our services are provided by licensed and certified professionals and are scheduled with the intention of delivering high-quality care and attention. Please review our refund policy below:

1. Service-Based Appointments

All payments for completed therapy, wellness, or fitness sessions are non-refundable. Fees cover the professional’s time, preparation, and delivery of services.

2. Cancellations & Rescheduling

• We require at least 24 hours' notice to cancel or reschedule an appointment without penalty.

• Late cancellations or no-shows may result in a cancellation fee up to the full session cost.

• Clients who prepay and cancel in accordance with the 24-hour policy may apply the payment to a future session.

3. Package Purchases

• Packages or prepaid sessions are non-refundable once any session has been used.

• If no sessions have been used, a refund may be issued minus a 10% administrative fee.

• Unused sessions may be transferred to a family member or friend with prior written notice and approval.

4. Wellness Products or Merchandise

• Refunds or exchanges on physical products (e.g., adaptive tools, wellness kits, merchandise) are accepted within 14 days of purchase, provided items are unopened, unused, and in original condition.

• Digital downloads, customized items, or health-related products are non-refundable.

5. Exceptional Circumstances

Refunds due to medical emergencies or extenuating circumstances will be reviewed on a case-by-case basis. Documentation may be required.

6. How to Request a Refund

To request a refund or submit a cancellation, contact us at:
📧 admin@peakrehabgroup.com
🖥️ www.peakrehabgroup.com

7. Policy Acceptance

By scheduling an appointment or purchasing services/products through Peak Rehab, you acknowledge and accept the terms of this refund policy.